The Franke family recently vacationed at Raffles Hotel, and shared their appreciation and some photos in a letter to General Manager Robert Logan, exerpts of which follow.

"Every single day at The Raffles, each member of your staff made us feel like royalty. Their kindness, thoughtfulness and overall friendliness won the hearts of my children."  

"We are so grateful for:
- the lovely roses in our suite
- the mouth watering chocolates and cherries that would appear to surprise the children
- the wonderful scenes with my son's toy soldiers created by the room valets
- the complete pampering of the children during breakfast by the Tiffin staff"