Raffles Makkah Palace
Raffles Makkah Palace, Saudi Arabia is an exclusive all-suite hotel with astonishing views of the Grand Mosque and the Kaaba, drawing inspiration from the heritage, culture and faith of the Middle East.
Raffles Makkah Palace
Excellent stay
Great expeirence The staff at the reception was kind enough to give me a late check out untill 4 pm as per my request. Food was delicious for breakfast and room dining
Impressive
Very good stay
Very good hotel staff Amazing Duty Mangrs
Good stay
Thank you so much for Abudaziz (vip sales)
Not a 5 star hotel ,Not what I expected
My family stayed at the hotel when it was newly opened they where so pleased with the hotel and were convinced it was THE HOTEL to stay in in Makkah , the view and the service were spectacular. I booked one night in the hotel on 12/9/2022 and booked a car to transport me from and to the airport, which was my first disappointment, they sent foulest smelling car that I could not sit in comfortably and I had to open the windows until My headached from the wind blowing through the windows and close the windows to reopen when I needed to breath again!! The trip as you know takes an hour and that was the Worst trip ever My sister and I still have sinuses infection till this day. The reception when we arrived was in unwelcoming and not raising to the level of 2 stars hotel! and when I asked for change of the room view they asked me to wait for 15 min during which were not offered even a glass of water.!! And the receptionist informed us that we can have a ONE FREE drink of coffee or tea in the room, thanks to her graciousness. I talked to the shift manager to complain about the car and he said he will call to investigate, and I informed him I will not accept riding a car like this back to airport . They sent a fruit plate and some sweets ( not delicious at all ) to our suit. The room service were friendly and the view of AlKaaba from the room was priceless ,we ordered from them but it was very expensive and less than average food. The elevators from AlHaram were dirty We were tired and did not have time for breakfast the next day and we checked out and went ti ride the car to the airport, to our surprise it was THE exact SAME car that picked us from the airport !!! In summary our stay was not at the level of 2 star hotel i am disappointed.
Luxurious services
(Raad AlMalki) was too exceptional professional and decent individual
Best Hotel in the most best Location
good service and good room
raad is amazing
Well located
Old furniture