Le Royal Monceau, Raffles Paris
A contemporary and vibrant design masterpiece located in the heart of the City of Lights.
We’ll located amazing stuff
Fist time in this hotel it won’t be the last
Friendly helpful staff, if a little unorganized
Hotel and rooms are gorgeous, but I had the misfortune of spending 3 of my 5 days in a room with no AC during some of the hottest days of the summer. To the staff's credit, they did send the maintenance man in several times to try and fix it and he eventually did. But as someone with asthma and considering, I was doing a bit of physical work in the room, it was pretty inconvenient. Wish they'd have put me in another room, but they didn't want to because they didn't have another "of the same class." Felt a bit like money won out over basic decency, but I'm sure they were just following policy. The staff was wonderful and friendly, not too stuffy considering the hotel class. Food was also quite good!
The staff is very amazing
We spent a very good time and will taking care.
Great service, good location, very comfortable rooms.
Good location, mediocre room
Great location. Felt like home.
Visited for Paris fashion week. Your breakfast in the morning was everything. A lot of options for me to eat. However both the restaurants for dinner and lunch lacked vegan/pescatarian options. The spa and pool were very nice, calming and beautiful. The Decour with all the artwork was very nice as well. The only problem in the room was the air conditioning needed to be way colder for the Parisian summer. Good view at the windows. Great closet. Great bed. Overall great vibe in the room. The bathroom especially pretty with the marble floors and the massaging shower.
Average service
Requests to housekeeping and room service took more than an hour to be completed
Nice experience
The room was great, breakfast too. I was surprised to see that movies were charged for, especially considering the price of the room.
AMAZING
The best staff in the world. Everyone was so incredible. One of the best hotels and experience I have EVER EVER had. I cannot wait to come back! REALLY THE BEST OF THE BEST. -laurell S.
Disappointing
This was my honeymoon and I had booked a 3 night stay. Unfortunately, the air conditioning system was malfunctioning on one of the hottest June days on record. I could not sleep and visited the reception no fever than six times until 5am but it was a problem that affected the hotel. The staff were most courteous but the problem was not their doing. I checked out the next morning and had to spend more money in a more expensive hotel but at least Le Royal Monceau were gracious enough to waive the charges. So oin my honeymoon, my wife and I slept in separate rooms as I was relocated to a marginally cooler room.
