Le Royal Monceau, Raffles Paris
A contemporary and vibrant design masterpiece located in the heart of the City of Lights.
Great Welcome, Staff Ignored DND
Overall the welcome to the hotel was fantastic, I had a welcome gift in room of champagne and snacks along with a hand written note. The one problem I did have was that the staff kept ignoring my "Do not disturb" light on the door and constantly came in to throw out things. They threw out the complimentary bottle of champagne that I had only one glass of, and was going to put back into the fridge after a spa appointment, and rearranged a lot of my personal items without permission, leaving me to forget some of those things while packing to leave since they were no longer in places I placed them. The hotel itself is nice, but throwing out my things and moving them around left a really sour note on my experience. Had I known people were going to be in my room so frequently I would have managed my belongings differently.
Great hotel!
Wonderful and helpful staff and an excellent location!
great stay
it was a pleasure , the stuff was over welcoming.
Excellentes prestations, service irreprochable
Well located, excellent service.
One of the best in Paris
I have stayed in five stars hotels in Paris, but this was my first at Le Royal Monceau. Great location to shopping restaurants and attractions. The hotel itself is very nice and the service was excellent. The room was comfortable although we had our issue with regulating the heat, but we figured it out final night. I enjoyed the swimming pool at the spa. The hotel has an amazing Japanese restaurant by the chef of Nobu, the food was better than any Nobu I have ate at. The only reason I gave this hotel an 8 rating is because when we checked in they never mentioned breakfast was included in our package and also never mentioned that the hotel has a car for short trips.
Great experience
My wife and I had a wonderful experience at the Hotel. Location was convenient to walk or take the Metro to most areas of Paris. The service at the hotel was very solid and the room quite nice. The lobby bar had a cool vibe with good food and drinks (albeit pricey on the drinks). The breakfast buffet was great. Overall would definitely return. Only compliant was that concierge service was marginal.
Great location amazing stay and amazing staff!
Checked in for a 4 night stay with my best friend, and I must say we will be back! Room was beautiful and hugeeee, staff was amazing, restaurants were impeccable!!!
excellent service and rooms were clean - and quiet - Excellent attention by Isabel at the Front desk - nice rooms - we love the bed sheets and bedding and firm mattress
We look forward to returning to the hotel
