Raffles Europejski Warsaw
More than 160 years since its 19th-century heyday, Hotel Europejski as Raffles Europejski Warsaw takes its place once again at the heart of Poland’s proud capital city. It’s a hotel full of stories. A building with soul. A place that has stayed in hearts and memories, even as the shape and fortunes of the city around it have changed.
The feeling is welcoming and intimate – a real home from home. Service is personal and thoughtful, with care in every detail. Here every guest feels understood, valued and connected, both to the hotel and the city. References to Warsaw echo throughout the interior, celebrating the building, its history and its place in the world.
Here the artistic identity of Poland is reflected and championed; the traditions of the past are reinvented in the spirit of understated modern luxury. Here is the restoration of a cherished icon, a place where stories – both old and new – are told.
Just for you
For every stay, we help you make the most of what Raffles Europejski and Warsaw have to offer.
Rise and Shine
Welcome to Warsaw! Discover the new face of the city rising above the Vistula river.
Breakaway in Warsaw
Poland’s capital city, Warsaw is unique. With its diverse architecture, from restored Gothic to contemporary glass and steel, the vibrant city reflects its rich, tumultuous past and strong spirit.
At the heart of Warsaw
Raffles Europejski is the perfect place from which to explore this diverse, vibrant city.
Signature restaurant with bold blues and whites reference typical Polish pottery.
Raffles Europejski Warsaw is a legend in which you are invited to play the main role. Discover some of the latest chapters in its history.
The best in Warsaw
I have stayed in various hotels in Warsaw over the years and since the Europejski re-opened, I have stayed in it twice. Europejski is in different class to all the others. The staff is super helpful, they even posted my raincoat back to UK when I left it in one of the 3 wardrobes. We stayed in the Executives Suite as I needed a twin room and it seem not just to be bigger than normal for this type but also better designed in terms of space usage. The dressing table is right by the window and has a big magnifying mirror as well as normal mirror which is a big plus. The desk is ingenious. The beds are very comfortable, though as usual have far too many pillows (why do all hotels feel we need 6 pillows per bed?). There is sufficient storage space too, which is not that common even in 5* hotels. The only thing I had a problem with is the lighting system controls - over complicated and I never managed to figure out ho to get the lamps only on without the ceiling light on. The spa menu is short but the massage I had was very good too. I will definitely stay in Europejski next time I am in Warsaw
Amazing customer care
The staff at check-in was very friendly and accomodating, greeting me by my name. unfortunately i feel sick overnight - the staff was very friendly and understanding and offered to bring fresh tea and water to the room. The staff also offered to go to the pharmacy and get me some medication.
Excellent service, beautiful building, great location
Art tour was fabulous. Very apparent that artists worked with the architect and designers from the onset. It was a wonderful integration of contemporary Polish artists along side homages to the original building. My favorite installation was the neon in the lobby - innovative and historically sensitive. Every staff member we encountered was professional, friendly and helpful.
Great stay and amazing staff!
Thank you so much for making me and my parents feel so welcome and looked after in your hotel. It was great and the rooms are beautiful.
I don’t like amenities that you give in room. Dental kit from Colgate in Raffles is weird . Also we stayed in Family room but one of us everyday didn’t get water enough, bath salt and other details. My check in wasn’t welcoming and warm. Young girl never smile , was to cold . I don’t like that swimming pool dosnt have relaxing area with some bed or chair . I booked family room( 2 room) and only one room got welcoming cake …is weird. Also every night we didn’t receive any compliments from hotel ( like bath salt, or nice wishes for sleep )
A good stay
Yes, we’ll located and good design —
The stay was overall nice, we had a chance to know the staff and in general it was a good experience. The people in the shop at the lobby selling “sweets” — were always generous and positive and kept good shop hours. In the bar, Adam is excellent and professional to the nth degree. The menu in the bar and the general quality was above expectations. The ice in the cocktails is unacceptable— it can be easily solved with an under-counter reverse osmosis. The staff at check in the lobby are attentive and Maria was attentive although my reservation experience wasn’t completed in a satisfactory way. The concierge Lukas was smiling and helpful and I am not sure I like the glass shield at the concierge post. The rooms comfortable and the shower water isn’t the best quality, and the soaps in the shower are not my taste, or what you expect at such a luxury brand.The shower heads need to be cleaned from calc — they were not. The amenities in the room are great, I tried tea and used the hot water kettle which is very practical to have in a room. I met Malgorzata who is young and dedicated— she seems new to this field yet she has her heart in her work, and she has good intentions. I didn’t meet the manager but I wished to, and perhaps on my next trip — as I would select Raffles over The competition given they are in no way comparable. Before I forget I ordered a rib eye steak. I was told it was South American by Damien who by the way is a very nice person and did a good job serving us. We did eat at the hotel restaurant several occasions. And the meat was terrible— it wasn’t acceptable. I didn’t complain but I mentioned it to Malgorzata who apologized and insisted to remove it from our bill. However it wasn’t necessary, it just should be cooked sous vides, and then buy a green egg and finish it on a charcoal grill — if permitted by the law. The humidor in the humidor needs a better selection of cigars, but the bar selection makes up for it. That’s all — and thank you to the Raffles staff.
Business trip for two days in Warsaw. Very nice hotel, well located, kind tentative staff, very well designed rooms. Would easily stay again in the future.
I enjoyed my stay.
I’ve been to many hotels due to the nature of my business. One of the hotels where I have had my best experience with everything is Raffles Europejski Warsaw. I have been there for my business with one of my associates. During the stay I’ve had in Raffles Europejski Warsaw, the service was exceptional. There was certainly no issue that was not addressed timely and with satisfactory results. The hotel staff was terrific, friendly, and very professional. We were impressed with how the hotel staff anticipated our needs. The rooms are clean and super comfortable. My only suggestion is that Raffles Europejski Warsaw deserves a much better breakfast. I would like to thank all the Raffles Europejski Warsaw Staff. Thank you again for everything.