Raffles Jakarta
Towering above the city burgeoning commercial hub, Raffles Jakarta is located in the Kuningan district of Jakarta’s golden triangle.
Good location connecting to a mall
After trying many 5 star hotel in jakarta. Raffles is the best because of the service.
Excellent stay
Room is huge, facilities complete, clean and tidy, breakfast is excellent too
An Unforgettable Experience
I stayed there with my spouse during one weekend. Only one night, but it was enough to impress us. The hotel is located right next to Lotte Mall Jakarta. They share parking area and there's connecting passage to the mall that can be accessed until 10 PM at the 1st floor. The lobby was quite small, but they provide waiting area with enough sofa for people awaiting check-in. Our check-in process was really quick, we arrived shortly after the mentioned check-in time (2 PM) and our room was already prepared. And the room was amazing. We got their smallest suite, but it was huge. The suite has separate living room, walk-in dresser, huge bedroom (with what has to be the most comfortable bed), and luxurious bathroom (bathtub, heated toilet, and separated shower area). The city view from the grand window is amazing. Breakfast is available at two different restaurants (1st floor and 12th floor). Both have the same menus, just different operational hours. We went to the one on the 12th floor, and it was quite small. It seems like most guests went to the other one. They have buffet and other menus that can be ordered. Extra kudos for every staff at the restaurant for their hospitality and quick service. From appetizer to dessert, everything was superb. Overall, it was an amazing first time experience and we will surely come back again!
Wonderful stay
I recently had the pleasure of staying at Raffles Jakarta and I can't say enough about how exceptional the experience was. The staff were outstanding in every way. Their warm welcome and genuine hospitality made me feel like a cherished guest throughout my stay. They went above and beyond to ensure every request was met promptly and with a smile. It's clear that they take great pride in providing exceptional service. I also appreciated the hotel's commitment to sustainability and the environment. In conclusion, my stay at Raffles Jakarta was nothing short of extraordinary.
Concierge staff are exceptional!
Concierge team organised transportation, and worked very hard to develop private cooking options with hotel chef (which we ultimately were not able to do). The staff were amazing!
Fantastic!
High end decoration, amazing team, tasty food and very good location. Love it! See you soon and thank you for all.
Could improve on services
Overall everything was fine, except that I had an issue on connecting to chromecast via my iOS devices which they said that they would try to fix. However after the 2nd night I heard nothing back from the hotel. I am ok if they are unable to fix it but at least do not leave guest hanging without an answer.
Good Stay
very good, but room needs more sound proofing from traffic noise.
All areas of service is excellent and the hotel is exceptional. However, the noise from the road is unexpectedly loud. I was on the 18th floor with a room overlooking the main road and was continually woken at 3/4am by loud motor cycles or car on the road. I was surprised at how loud this was.
Good Stay