The Guerlain Spa at Raffles London at The OWO is an unmatched new wellbeing destination for London, offering a holistic combination of advanced beauty, restorative wellness and active training.


Guerlain's unique aesthetic expertise has been expressed for over 80 years to enhance the beauty and wellbeing of its guests, developing ultra precise and ultra efficient massage techniques that combine tradition and innovation.

A highly personalised approach to guests’ needs unites the offering, with today’s technology complemented by the timelessly beautifying effects of natural ingredients – all delivered with an expert touch and Raffles’ impeccable hospitality, at every stage of your wellness journey.

Spanning 27,000sq ft across four floors of The OWO, the Guerlain Spa and Pillar Wellbeing was conceived by the interior design studio Goddard Littlefair to offer profoundly calming and secluded spaces in which to escape from the demands of a busy modern life. Step out restored and renewed after luxuriating in the pools or sauna; hone your yoga or swimming technique with one-on-one coaching; or indulge yourself with a spa treatment in one of our VIP Suites.


Guerlain has designed a suite of unique spa treatments exclusively for Raffles London at The OWO, capturing the essence of England with all its energy and contrasts. These unique treatments for face, body and mind are meticulously designed to deliver transformative results whilst resynchronising and rebalancing.

Royal Glow Tech Facial £350 | 90min
Especially developed for Raffles London, this results-driven delight combines the power of microdermabrasion and photo-biomodulation light therapy.
Spirit of London £300 | 90min
Created to bring harmony to the body, mind and spirit, this Raffles London exclusive targets tensions related to travel and a busy lifestyle.
Coastal Escape £210 | 60min
This invigorating massage will transport you to the coast, with original music created to offer an emotional escape.
Intensive Body Therapy £350 | 120min
Scrub, wrap, personalised massage. This treatment is an exceptional and sensual experience that deliciously enhances the body.
Imperial Face Sculpt £210 | 60min
Bringing you all of Guerlain’s facial expertise in one hour. This cutting-edge aesthetic sculpting massage restores firmness, glow and youth.

More Information

  • SPA TREATMENT TIMES: 10am to 7pm

    L'ATELIER: 10am to 6pm

    Weekdays: 6.30am – 9pm
    Weekends: 8am – 8pm
    Family Swim Time (for residents and hotel guests): 8am to 10am and 3pm to 5pm

    Weekdays: 6.30am to 9pm
    Weekends: 8am to 8pm
    24 hrs for hotel guests

  • - 20-metre indoor swimming pool
    - Vitality pool, sauna, steam room, and experience showers
    - State of the art gym and movement studio
    - Luxurious treatment rooms with private showers and changing facilities
    - One single and two double VIP treatment suites with private showers, changing facilities and soaking tubs
    - Guerlain Atelier offering express beauty treatments, make-up and fragrance

  • If you must reschedule or cancel any spa appointments or packages, please notify the spa 24 hours in advance. Late cancellation and no shows are subject to a 100% charge.

  • For more information and further enquiries please contact:

  • Express beauty treatments are offered at the spa’s ground floor atelier alongside a curated selection of Guerlain products available for purchase. Indulge in the exceptional universe of Guerlain fragrances, discover the sensuality of luxurious textures and let yourself be seduced by an extraordinary make-up range.

    Opening Hours
    10am to 6pm


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