Raffles Grand Hotel d'Angkor
The overall experience was great. All the staff were attentive and welcoming. The hotel facility, however, need a bit of improvement. For example, the door handle and the key was not the most convenience to use. The bedsheet and pillow weren't smelling the best, I was expecting the fresh laundry smell but they weren't.
Beautiful property with excellent service
Only a one night stay, but excellent service and immaculate grounds.
Best service, location, food and overall ambiance.
From the moment we arrived it was a special experience, welcomed by the most wonderful staff, beautiful historic setting and the most amazing Cambodian food. Overall, until the last minute a memorable stay.
Memorable; very lovely hotel.
A lovely building offering a very comfortable stay. Architecture was fabulous, as was the furniture and decor. Food and service also outstanding. Wonderful staff.
Great stay
Hotel is wonderful. My main issue was the doors. I understand you're going for traditional but in this day in age, you really need to update your keys to electronic card keys. I had a such a difficult time opening my room door- it was really frustrating. Opening it from the outside as well as from the inside. Door knobs are not easy sometimes, especially for people with disabilities or small kids. I had slippery hands and could not open the door from the inside and struggled for several minutes to open my door from the inside. Also, I went to the pool in the evening and there were bats swooping down over the pool everywhere- not sure if this is typical. I know it was feeding time for bugs, but it makes using the pool less desirable. Otherwise, the stay and service was excellent. Thanks.
Great Stay at Historic Hotel
The hotel has a very traditional feel with a classic style in the lobby and bedrooms. I especially like the white and black motifs as well as the blue accents in the lobby. The beds are very comfortable and the staff is attentive. Highly recommended!
Always a pleasure
I am very grateful to the reservation staff, especially Mey Sun (?), for facilitating a very short-term reservation when my fist choice hotel was full. My stay, as is true for my stay a year ago, was extremely enjoyable, all the more so for the great staff at the Elephant Bar, who made me feel home again.
Excellent service and great historical hotel
Exceptional service and amenities. Memorable vacation!
Oasis of Kindness and Beauty
We spent four nights at Raffles Grand Hotel d'Angkor and were entranced by the combination of historic architecture, superb hospitality and the warmth of the entire staff. Rarely do such qualities come together this enchantingly.
Lovely Colonial style hotel
The stay was extremely pleasant. The staff is what makes it. Without good staff one cannot have a good time. All very nice and friendly. Rooms very comfortable