Your Search
Raffles
Check-in
Select Dates
Check-out
Rooms & Guests
2 Adults
Room 1
Adults
2
Children
0
ALL Loyalty number
16-digit subscription number
Loyalty number not found.
Promo Code
Codes that unlock special rates
Promo code doesn't exist.
Travel Agent
8-digit IATA Code
The code you entered is not valid.
Business Travelers
Client Code (SC,AS...)
The code you entered is not valid.
 
Access Code (SC,AS...)
The code you entered is not valid.

Guest Services FAQs

Raffles Singapore is at 1 Beach Road, Singapore 189673, in the heart of the city’s historic and business district.

Raffles Singapore is more than a place to stay—it is a destination in itself, offering a rich blend of heritage, lifestyle and wellness experiences. Guests can enjoy spacious, elegantly appointed suites with dedicated butler service, alongside a curated collection of dining venues and bars. The hotel also features an outdoor swimming pool, a fully equipped fitness centre, and the renowned Raffles Spa for restorative treatments.

Within the Raffles Arcade, a thoughtfully curated mix of retail and lifestyle concepts complements the experience, while services such as concierge, valet parking and 24-hour support ensure a seamless stay. Complimentary Wi-Fi and versatile meeting and event spaces further cater to both leisure and business travellers.

Standard check‑in is from 3:00 PM and check‑out is by 12:00 PM (noon).

Yes — Raffles Spa offers holistic treatments, hydrothermal facilities, fitness support, yoga and personalised wellness experiences.

Yes — guests can enjoy an outdoor swimming pool as part of the hotel’s leisure amenities.

Yes — there is a 24‑hour fitness centre with cardio and strength equipment.

Yes — business services include meeting/banquet facilities, business centre amenities and event planning support.

From Singapore Changi Airport, you can reach Raffles Singapore via taxi or private transfer (about 20 min), MRT plus a short walk, or direct bus routes. Arrange a private transfer with us or our butler for more information.

Private transfers and taxis can be arranged.

Yes — self‑parking and valet parking are available for guests.

At this time, Raffles Singapore does not accommodate dogs or pets within the hotel. However, certified service animals may be permitted with the appropriate documentation.

While pets are not allowed to stay on property, Raffles Singapore occasionally hosts pet-friendly experiences such as our Paw Party at Raffles Courtyard, where guests can enjoy a relaxed social setting alongside their furry companions. We recommend checking with the hotel for upcoming events and experiences.

Cancellation terms vary by rate and booking conditions, so guests should review their individual reservation or contact the hotel for specifics.

Yes — concierge services are available to assist with reservations, tours and guest requests.

Yes — the hotel offers accessible facilities and rooms designed for guests with disabilities.

Singapore Changi Airport (SIN) is about 20 km and approximately 25‑30 minutes by car.